Meet Heather Hansen O'Neill.


Heather Hansen O’Neill is a 2x TEDx keynote speaker, 3x author, corporate coach/facilitator, and keynote speaker to corporations, associations and nonprofits on leadership, change, and breakthrough performance.

For the past 20 years Heather’s company has helped clients from entrepreneurs of new businesses to Fortune 100 companies improve their relationships and lead more effectively in a rapidly changing business environment.  She has helped her clients create deeper more meaningful relationships in sales, marketing and customer service resulting in increased customer loyalty and overall profit.  She has developed programs that systematize processes, enabling increased efficiency, profitability, and service. In addition, the work she does to enhance understanding within and between departments has shown a better flow of productivity as well as higher ratings in employee satisfaction. Heather’s expertise in behavioral change has helped companies understand and appreciate diversity, release judgments and limitations, and enhance a feeling of inclusion and appreciation.

Heather’s specialty is in helping leaders thrive during change. With expertise in virtual, hybrid, and live events, as well as her focus on helping individuals and companies’ breakthrough fears, judgments, and blocks to reach sales and leadership success, Heather’s innovative keynotes are in high demand during these changing times.

"Heather was an absolute joy to work with from the beginning of the planning process, all way through to her live performance. She made a custom presentation to truly fit the needs of our attendees and conference, and went above and beyond to make sure her message was tailored to the current situation our attendees are in. Her energy is contagious and she left our entire group feeling motivated and inspired. I can’t say enough about how wonderful she is. You won’t regret hiring Heather for your next event!" ~Victoria Rosato, nThrive


  • “I liked your ability to engage the audience and high energy. Also amazed you knew everyone’s name!”
    Lee S.
    Xerox
  • “I just wanted to take a moment to say thank you so much for speaking at our very first legal professionals’ offsite conference. Your presentation was definitely the highlight of the day!”
    Anthony I.
    GE Capital
  • “Just wanted to send along a “thanks again” for your engaging presentation at WNE. I was very happy in your efforts to include our “millennials” and keep them interested. I got some very positive feedback during the week, especially from the girls. You make a good role model.
    Rich W.
    Western New England University
  • “This was, by far, the best presentation I’ve seen in a long while at a conference. Ms. O’Neill was an excellent speaker, got the crowd involved, gave me real and useful information to take away and made me want to learn more about the topic.”
    John T.
    Prudential
  • “My partner and I implemented the strategies Heather taught in her seminar and in the last 3 months we have increased our client revenues by 2.5 million dollars! We are thrilled!!”
    Jason H.
    Merrill Lynch
  • “Thank you so much for coming to speak at SUNY Oneonta on Sunday! I think that your presentation really energized our group! And definitely helped to get us back on track from our rough start.
    Anne E.
    SUNY Oneonta
  • “Heather did a great job engaging the brothers and we intend to have her back.
    Larry H.
    Sigma Chi and RPI
  • “Heather’s energy and presentation included an interactive format for learning that was very engaging!
    Stacey S.
    Yale University
  • “I cannot tell you what a pleasure it was meeting you this past week and having you speak during our Sales Retreat. It was truly a wonderful experience that I will not forget. You really helped me to think more analytically about what I want, why and to take action. You were truly inspiring and I want to thank you!
    Megan C.
    Caesar’s Entertainment
  • “Thank you again! I did want you to know that your session was the highest rated session we’ve had in a while. Your average score for overall satisfaction was a 4.9 out of 5!!!! Amazing.
    Nikole F.
    CMP Director of Meetings, Association of Change Management Professionals